WARRENDALE COTTAGE LTD

Annual Return 2025/2026

The Annual Return is an online form that registered adults and children’s services providers are legally required to complete each year under the Regulations and Inspection of Social Care (Wales) Act 2016 (RISCA) . The purpose of Annual Returns is to provide the public with comprehensive, comparable and robust information on the quality of care and support services.

Provider: WARRENDALE COTTAGE LTD

Provider summary

The provider was registered on: 27/03/2019
The following lists the provider conditions: There are no conditions associated to the provider

Training and workforce planning arrangements

Arrangements in place during the last financial year for identifying, planning and meeting the training needs of staff employed by the service provider.

All mandatory training is refreshed (training matrix kept to ensure dates) and additional training is sought depending on the resident s needs.

This maybe through district nurses, other professionals or online.
Arrangements in place during the last financial year for the recruitment and retention of staff employed by the service provider.

We continue to hold a sponsor licence and in the last financial year continued to sponsor the same 7 staff

Our retention of staff is high

Regulated services delivered by this provider

Service name Service type Type of care
Warrendale Cottage Ltd Care Home Service Adults Without Nursing

Service: Warrendale Cottage Ltd

Service summary

Service Type Care Home Service
Type of Care Adults Without Nursing
Approval Date 27/03/2019
Maximum number of places 29
Service Conditions
  • A maximum of 29 individuals can be accommodated at this service
  • WARRENDALE COTTAGE LTD is registered to provide a Care Home Service at WARRENDALE COTTAGE LTD WARREN DALE COTTAGE, OLD WARREN, CHESTER CH4 0EG
  • The responsible individual for this service is Sarah Elizabeth Kirby
How many people in total did the service provide care and support to during the last financial year? 44

Service management

Responsible Individual(s) Sarah Kirby
Manager(s) JOLLY MANOJ

Service contact details

Service Telephone Number 01244537318
Service Contact Email Address enquiries@warrendale-cottage.co.uk

Languages used at the service

What is the main language through which the service is provided? English
Other languages used in the provision of the service
  • Welsh
Non-verbal communication methods used at the service There are no non verbal communication methods used at the service

Service facilities and accommodation

Engagement with people using the service

Informal discussions with residents and family members/represent atives Residents meeting Relatives meeting

Compliance and quality statement

Inspected - Delivering Quality Care

During the reporting period, Care Inspectorate Wales visited our service. We're proud their findings show we provide safe, effective, and supportive care for the people who use our services, meeting the required standards under section 27(1) of the Regulation and Inspection of Social Care (Wales) Act 2016.

We also carry out regular reviews to make sure the care and support we offer continues to meet people's needs and helps them achieve positive outcomes.

Fees charged by the service

The minimum weekly fee payable during the last financial year? £940
The maximum weekly fee payable during the last financial year? £1080

Complaints processed by the service

Total number of formal complaints made during the last financial year 7
Number of active complaints outstanding 0
Number of complaints upheld 0
Number of complaints partially upheld 0
Number of complaints not upheld 7

Staff working at the service

Staff summary

The total number of full time equivalent posts at the service (as at 31 March) 13

Posts and vacancies

Role type No. of staff in post Total vacancies
Manager 1 0
Senior Care Worker 5 0
Care Worker 10 0
Domestic staff 3 0
Catering staff 2 0
Other Staff 1 0

Training undertaken

Induction and Health & Safety
Role type Induction Health & Safety
Manager All staff have completed All staff have completed
Senior Care Worker All staff have completed All staff have completed
Care Worker All staff have completed All staff have completed
Domestic staff Not relevant to this staff group All staff have completed
Catering staff Not relevant to this staff group All staff have completed
Other Staff Not relevant to this staff group All staff have completed
Equality, Diversity & Human Rights and Infection, prevention & control
Role type Equality, Diversity & Human Rights Infection, prevention & control
Manager All staff have completed All staff have completed
Senior Care Worker All staff have completed All staff have completed
Care Worker All staff have completed All staff have completed
Domestic staff Not relevant to this staff group All staff have completed
Catering staff Not relevant to this staff group All staff have completed
Other Staff Not relevant to this staff group Not relevant to this staff group
Manual Handling and Safeguarding
Role type Manual Handling Safeguarding
Manager All staff have completed All staff have completed
Senior Care Worker All staff have completed All staff have completed
Care Worker All staff have completed All staff have completed
Domestic staff Not relevant to this staff group Not relevant to this staff group
Catering staff Not relevant to this staff group Not relevant to this staff group
Other Staff Not relevant to this staff group Not relevant to this staff group
Medicine Management and Dementia
Role type Medicine Management Dementia
Manager All staff have completed All staff have completed
Senior Care Worker All staff have completed All staff have completed
Care Worker All staff have completed All staff have completed
Domestic staff Not relevant to this staff group Not relevant to this staff group
Catering staff Not relevant to this staff group Not relevant to this staff group
Other Staff Not relevant to this staff group Not relevant to this staff group
Positive Behaviour Management and Food Hygiene
Role type Positive Behaviour Management Food Hygiene
Manager No staff have yet completed All staff have completed
Senior Care Worker No staff have yet completed All staff have completed
Care Worker No staff have yet completed All staff have completed
Domestic staff Not relevant to this staff group Not relevant to this staff group
Catering staff Not relevant to this staff group All staff have completed
Other Staff Not relevant to this staff group Not relevant to this staff group

Contractual arrangements

Permanent Staff, Fixed Term Contracted Staff and Volunteers
Role type No. of permanent staff No. of fixed term contracted staff No. of volunteers
Manager 1 0 0
Senior Care Worker 5 0 0
Care Worker 10 0 0
Domestic staff 3 0 0
Catering staff 2 0 0
Other Staff 1 0 0
Agency/Bank Staff & Non-Guaranteed Hours (zero hours) Staff
Role type No. of agency/bank staff No. of non-guaranteed hours (zero hours) staff
Manager 0 0
Senior Care Worker 0 0
Care Worker 0 0
Domestic staff 0 0
Catering staff 0 0
Other Staff 0 0

Full time v part time information

Role type No. of full time staff No. of part time staff
Manager 1 0
Senior Care Worker 5 0
Care Worker 8 2
Domestic staff 0 3
Catering staff 0 2
Other Staff 1 0

Staff qualifications

Hold required qualification & Working towards required qualification - not apprenticeship
Role type Hold required qualification Working towards required qualification - not apprenticeship
Manager 1 0
Senior Care Worker 1 0
Care Worker 2 0
Domestic staff 0 0
Catering staff 2 0
Other Staff 0 0
Working towards required qualification - apprenticeship & Qualification not required for role
Role type Working towards required qualification - apprenticeship Qualification not required for role
Manager 0 0
Senior Care Worker 0 0
Care Worker 0 0
Domestic staff 0 3
Catering staff 0 0
Other Staff 0 0

Typical shift patterns

Role typeTypical shift patterns
Senior Care Worker 7.30AM-7.30PM
Care Worker 7.30AM-7.30PM